This privacy policy explains how we process personal data, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
Data controller
- Controller: IBC Spain Consultoría y Formación, S.L.
- Tax ID (CIF): B09798638
- Address: Calle Ruiz de Alda, 12, 1ºD, 35007 Las Palmas de Gran Canaria, Spain
- Contact: info@iamyourexportmanager.com
What data we collect and why
We only process the data you provide voluntarily through our contact form or by email: name, company, email address, telephone number and the content of your message. We use it to answer your enquiry and, where applicable, to manage a commercial relationship.
Legal basis
The legal basis is your consent when you contact us, and the performance of a contract or pre-contractual measures when a commercial relationship follows. For business-to-business communications we may also rely on legitimate interest.
How long we keep it
Enquiry data is kept for as long as needed to handle your request and, afterwards, for the limitation periods set by commercial and tax law. You may request deletion at any time.
Who we share it with
We do not sell or transfer your data to third parties, except to service providers strictly necessary to operate the website and our email service, who act as processors under contract. Where a commercial operation requires it, data may be shared with the manufacturer or distributor concerned, and you will be informed beforehand.
International transfers
Our commercial activity involves markets outside the European Economic Area. Where a transfer of your data outside the EEA is necessary, it will be carried out using the safeguards provided by the GDPR, such as standard contractual clauses.
Your rights
You may request access, rectification, erasure, objection, restriction of processing and data portability by writing to info@iamyourexportmanager.com, attaching a copy of an identity document. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).